Emerald Business Systems Blog


Bank sends email to wrong Gmail account: Who’s at fault?

Posted in General Business,Online Business by ebs4pos on September 23, 2009

We all know that sinking feeling in the pit of your stomach. You’ve just done something (cut a wire, deleted a file, clicked the wrong button, etc.) and immediately realized it was a mistake. An employee at Rocky Mountain Bank likely felt this sensation when they sent confidential account information to the wrong Gmail account.  According to various news reports and the court filing, a customer of Rocky Mountain Bank in Wyoming asked a bank employee to email loan statements to a third-party representative. Unfortunately, the bank employee sent the information to the wrong Gmail address. To make matters worse, the data file attached to the erroneously-sent email contained confidential information on 1,325 accounts of other customers. The file included names, addresses, tax identification numbers, and loan information.

via Bank sends email to wrong Gmail account: Who’s at fault? | TR Dojo | TechRepublic.com.

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