Emerald Business Systems Blog


“Business bureau inquiries increase”

Posted in General Business by ebs4pos on January 23, 2010

As the economy struggled last year, Oregon consumers became more cautious — checking up on businesses and industries before spending money.The Oregon Better Business Bureau reported a 215 percent increase in online traffic to its Web site, http://www.bbb.org, in 2009, compared with 2008. The BBB also recorded a 32 percent increase in the number of reliability reports it provided free to consumers on local businesses.The BBB received the most inquiries last year about real estate loans, followed by new car dealers, roofing contractors, auto repair and service, and cell phone service and supplies. Rounding out the top 10 list of inquiries were heating and air conditioning, used car dealers, general contractors, construction and remodeling services, and auto body repair and painting.Heading the list of consumer complaints were new car dealers, followed by used car dealers, auto repair and service, television cable and satellite and videotapes, disc sales and rentals.Rounding out the top 10 complaint list were property management, collection agencies, real estate loans, retail furniture and Web shopping.

via Business: Home | “Business bureau inquiries increase” | The Register-Guard | Eugene, Oregon.

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